I am sure everyone has a ton of stellar questions, and we would love to hear them! For now we will address some of the most common ones. Please email us at theinsectasylum@gmail.com for any other questions you do not see here.

Where is the link to register for classes?

Its right here: Bug Out Chicago 2018 Class Registration. We look forward to seeing you soon!

What’s your return policy?

We don’t have many items to sell however if we do sell you something all sales are final. If there is a defect in your item we can replace it within 30 days of purchase as long as it was not caused by user error. Unfortunately, we cannot pay for return shipping since we are currently too small of a company.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries, as long as you can afford the delivery fee.

Do you have customer service?

Of course! Our friendly and knowledgeable owner is available by email 24/7. Her response time can vary, but she will try her best to give you the best service possible.

To reach her directly please email theinsectasylum@gmail.com

Can we come visit your studio space?

Please contact us to make an appointment to view our studio space, as it is by appointment only. However, we do offer pop up galleries for public viewings all the time. Our next one will be at Ars Memoria Art Gallery on July 27th through August 5th. Please check our our events page for details.

Do you kill the bugs, where do you get them?

Most of our bugs are vintage from other entomologists. They have all been ethically sourced, and I have all the proper documentation for them. We try not to kill the bugs ourselves because it makes us feel sad inside.

How can I contribute to the collection? I want to make it easier for you to continue creating art.

Great question! We cannot thank you enough for wanting to help support us in our art! It honestly means the world to us! You can click the donate button below or visit our Help/Volunteer page to make a contribution. No contribution is too big or to small. We promise to put it to good use! We have posted a wish list on this page as well.